This post is also available in: Română (Romanian)
This confidentiality policy has the role to communicate you which is the information we collect from you when you use our site. Collecting
these information we act as personal data operator and we are obliged by law to provide you information about us, about the purpose and manner in which we use you data and about the rights you have with reference to your personal data.
We are specialized in personal training and weight control programs through nutritional counselling. In order to help you better, when you visit our site, it is possible to collect certain personal data.
1. Who are we?
Organization name: SECRETUL DOMNITEI IQ NUTRI LINE SRL (Princess’ Secret IQ Nutri Line SRL)
Trade Register entry number: J12/5403/2018
Taxpayer ID code: 40293228
Address: Cluj-Napoca, str. Horea, nr. 3, room 309, 3 rd floor, Cluj County
The contact details of our data protection responsible are:
Name: Andrei Cosma
2. How do we use your information?
2.1. When you use our site
When you use our site to access our products and services and to visualize the information we make available, a number of cookies (first party cookies) are used by us and by third parties (third party cookies) in order to allow for the site functioning, to collect useful information about the visitors and to offer you a better experience in the use of our site.
Some of the cookies we use are strictly necessary so that our site functions and we do not ask for your permission to introduce them in your computer.
These cookies are shown below.
2.2. When you send a request through our site
When you send a request through our site, we require your name, contact telephone number and e-mail address.
We use this information to answer your request, including the supply of information about our products and services. We may send an e-mail several times subsequent to your request, to make sure that we answered your question and to improve our users’ experience.
Your request is stored and processed in the e-mail application and on our servers.
We do not use the information you supplied to make automated decisions which may affect you.
We keep the e-mail coming from requests for 12 months and then we erase them. The CRM type registrations are kept for 12 months from the last contact with you.
2.3. When you purchase a product/service on our site
When you purchase products/services on our site, we will require the following data:
- First name and last name
- Professional title
- Telephone number
- E-mail address
- Date of birth
- Height and weight
- Measures of your physical body
- General data on the diseases you have
- Specific details on your nutrition (foods and drinks you consume)
- The type of physical drills you do
- Your credit card/paypal data
It is possible to collect data through the cookie modules or other similar technologies, like:
- IP address
- The internet browser
- Web pages you access on our site
We also collect data like:
- Information about the device and browser: Technical information about the device and browser you use to access our website. For
example, the IP address of your device and (in cases of mobile devices) the device type and the mobile device unique identifier, like
IDFA Apple or Android publicity ID.
- Information about the account: if you open an account, we will collect your username, a password and other information which are
necessary to open and access your account.
- Third party information: It is possible that we collect additional information about you from third party sources, the case in which we have the right to to do that.
Also, for the web pages you access on our site, we register the IP address (Internet Protocol), which is the address of your computer on the Internet.
We will use your information to check the details of your credit card for your acquisition, to process your order and to deliver your products to you. Also, we will send you the invoice by e-mail and we could use your telephone number to contact you with reference to your acquisition.
We require this information to process the payment, to deliver your products or services and to fulfill your request.
The information is stored on our site and on our cloud server, both headquartered within the European Union. The details of your credit card are sent to a third party payment processor which is headquartered in the EU. We do not keep your credit card information.
We do not use the information you supply to make automated decisions which may affect you.
We keep the information related to your order for a period of 5 or 10 years, in accordance with the legal provisions.
3. Why we collect this information?
We collect your information for well determined and legitimate purposes which include, but are not limited to the following:
- To sign or execute a contract between you and us;
- To answer your questions and queries;
- For marketing purposes but only in the situation in which we have your prior consent;
- To offer and improve the services and products we have;
- To diagnose or remedy technical problems;
- To defend ourselves against cyber attacks;
- For accounts creation and/or maintenance;
- To comply with the legislation;
- To ascertain or claim a right in court;
4. How long do we store the data?
We store the personal data just for the period necessary to the fulfillment of our purposes but not longer than 12 months from the contract expiry or the last
interaction with us or with our applications.
Subsequent to the period end, the personal data will be destroyed or erased from the computer systems or turned into anonymous data to be used for scientific,
historical or statistic research related purposes.
Bear in mind that in certain expressly regulated situations we store the data for the period which is imposed by the law.
5. How do we share your information with others?
We may disclose your data, observing the applicable law, to business partners or to thirds. We permanently spare no effort to make sure that those thirds have implemented adequate protection and security measures. With the said thirds we have contractual clauses so that your data is protected. We will inform you on the identity of those companies prior to transmission or within a reasonable deadline and we will make sure that any transfer is legitimate being based on your consent or on other legal basis.
For example, we could supply your data to other companies like IT services or telecommunications, accounting, legal services suppliers or other thirds with whom we have a contractual relation. These thirds are selected with the utmost care so that your data be processed only for the purposes we indicate.
Also, we could share your data with business partners in consequence of a joint effort to offer a product or a service.
Though hardly probable, we could sell the business or part of the business sometimes in the future, situation which will include the transfer of your data.
We could transfer your data to other parties having your consent or in accordance with your instructions.
Also, we share the technical data we collect about your navigation habits and about your device (like the data referring to our cookies, tracking pixels and similar technologies) with other advertising of the digital advertising ecosystem. This allows them and us to better direct your to ads.
At last, we may disclose aggregate and anonymous information to our advertising agents and other third parties.
We will also be able to supply your personal data to the prosecutor’s office, police, courts of law and other qualified entities of the state, on the basis of and within the limits of the legal provisions and subsequent to expressly formulated requests.
Within reasonable limits, we will make sure that your data will not leave the European Economic Area but, to the extent in which we will transfer data to states from outside the EEA, we will make sure, in all cases, that transfers are legitimate being based on your explicit consent or on other legal grounds.
6. Your rights as target person
You may ask us what information we have about you and you may claim to correct it if it is inexact. If we asked for your consent to process personal data, you may withdraw that consent at any time.
If we process your personal data to execute a contract or on the basis of your consent, we may ask us to provide a copy of that information in a format which can be read so that you may transfer it to another supplier.
If we process your data on a consent or legitimate interest basis, you may request the erasure of your data.
You have the right to ask us not to use your information for a period of time if you believe that we do not do this legally.
At last, under certain circumstances, you may ask us not to make decisions which may affect you by using automated processing or profiling.
In order to send a request related to your personal data by e-mail, post or telephone, use the contact information supplied above in the section Who we are of this policy.
7. Your right to file a complaint
If you have a complaint related to the use of your information, we would prefer that your contact us first, in order to remedy your request in an amiable manner. Nevertheless, you may also contact the National Supervisory Authority for Personal Data Processing for information on their site at http://www.dataprotection.ro/ or you may write them at the address:
B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Post code 010336, Bucharest, Romania
8. Updates to this confidentiality policy
We revise on a regular basis and, should there be the case, we periodically update this confidentiality policy when there are modifications subsequent to services supply. If we wish to use your personal data in a manner which we did not previously identify, we will contact you to offer information about that and, should there be necessary, to request your consent.
We will update the version number and the date of this document each time it is amended.
Policy approved on: 06/06/2019
The Policy becomes operational on: 06/06/2019